The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Hospitality
“The staff truly went above and beyond during our stay. Their professionalism and warmth made us feel right at home, adding a personal touch to our experience.” view full review
Delicious Breakfast!
“The breakfast buffet offered a delightful variety of dishes, all delicious and fresh. It was the perfect way to start each day!” view full review
Comfortable Accommodations
“Our room was well-equipped and incredibly comfortable, featuring a spacious bed and a pillow service that allowed us to customize our sleep experience.” view full review
Relaxing Pool Area
“The pool area was inviting and well-maintained, providing a perfect spot for relaxation. It was a wonderful way to unwind after a day of exploration.” view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Elevator
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Spa & Leisure
Outdoor swimming pool
Garden area
Leisure/ TV room
Spa & wellness center
Room features
Air conditioning
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Panca Usaha Street No 01 Mataram,
Mataram,
Indonesia,
83126,
West Nusa Tenggara
Map view
Panca Usaha Street No 01 Mataram,
Mataram,
Indonesia,
83126,
West Nusa Tenggara
City landmarks
Jl. Pejanggik
Sangkareang Park
4800 ft
Jl. Selaparang No.20b
Pura Meru
5100 ft
Mosque
Islamic Center NTB
1.3
mi
Shopping Area
Lombok Epicentrum Mall
1.2
mi
Sesaot Forest
4200 ft
cnr Jl Selaparang & Jl Purba Sari
Mayura Water Palace
1.0
mi
Jl. Wirabakti Dusun Muhajirin
Narmada Botanic Garden
4200 ft
Jl. Pariwisata
Kawangan Waterfall
1.1
mi
Jl. Purbasari
Taman Mayura
1.3
mi
Pagoda
Jagatnatha Temple Mayura
4800 ft
Jl. Imam Bonjol
Agung Utama Putra
1.2
mi
Jl. Imam Bonjol
Jembatan Kali Jangkok
1.4
mi
Jalan Chairil AN
Destinasi Wisata Makam Sayyid Ali Alkaf
1.5
mi
Jl. Udayana No.17X
Udayana Car Free Day
1.6
mi
Jl. Udayana
Angkringan Taman Udayana
1.5
mi
Lombok Escapade
1.7
mi
Jalan Jenderal Sudirman
Nirwana Waterpark Mataram
1.6
mi
Jl. Jend. Sudirman
Sayang-Sayang Art Market
1.7
mi
Komplek Pertokoaan Dasan Cermen No. 31-32
Sasaku
1.9
mi
Museums
State Museum of West Nusa Tenggara
2.2
mi
Jl. Gn. Merapi No.167
Gerbang Wisata
1.9
mi
Jl. Udayana
Taman Udayana Mataram
1.9
mi
Amusement Park
Taman Selagalas
2.0
mi
Jl. Dr. Wahidin
Bala Kuning Palace
2.3
mi
Jl. Yos Sudarso
Taman Malomba
2.7
mi
No
OLD TOWN Ampenan
2.9
mi
Nearby
Mall
Mataram Mall
1400 ft
9km Northeast of Mandalika
Lingsar Temple
1400 ft
Jl. Pejanggik
Pura Dalem Karang Jangkong
600 ft
Mall
Divaya Aesthetic Clinc
1900 ft
Restaurants
Begibung Cafe
1000 ft
Jln. Pejanggik Mataram Mall 2
Warung Asri
900 ft
Jl. Cilinaya No.7
Pizza Hut
1400 ft
Jalan Pejanggik
Mirasa Bakery
1900 ft
Jln. Pejanggik Mataram Mall
Maktal Coffee Bar
2500 ft
Jl. Maktal no 3 Cakranegara
Warung Taliwang Moerad
2000 ft
Jl. Pelikan
Melissa Bakery
2300 ft
Jln. Pejanggik 110
Omah Cobek Restaurant
2500 ft
Jl.Maktal 6
McDonald's
3000 ft
Jln. Pejanggik Mataram Mall Lantai 1
Ikan Goreng Cianjur
3000 ft
Mataram Mall Jln. Pejanggik
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Strategic location
Clean and comfortable rooms
Noisy street view
Limited dining options
8.0/10
Great
Rooms
8.0
Location
8.6
Service
8.5
Dining
7.0
Guest reviews
8.0/10
based on 11 reviews
8.2
8.2/10 based on 556 reviews
Clara
United States of America,
June
2024
7.8/10
The hotel offers the best view and is conveniently located right next to the old mall and close to everything in Mataram. The rooms, although a bit small, have Satellite TV and a section guide for free movies but were too warm during my stay. The all-in-one package with fitness, pool, restaurant, and breakfast makes it a convenient choice after coming from Gili Trawangan/GILI OCEAN CLUB.
Rooms
7.0
The rooms, although small, have Satellite TV and a section guide for free movies. They offer the best view.
Service
9.0
The service was excellent and convenient, with room service, housekeeping, and laundry available.
Location
8.0
The location is very good, right next to the old mall and close to everything in Mataram. It's an all-in-one package with fitness, pool, restaurant, and breakfast.
Dining
7.0
The dining experience was good overall, though some staff behavior during breakfast was not pleasant. The food was wonderful but a bit too salty.
Facilities
8.0
The hotel facilities are convenient and meet most needs, with elevator access and patio door to the pool area.
Peter
United States of America,
May
2024
8.6/10
The hotel's location is excellent, strategically positioned close to Mataram Mall and in the heart of Mataram City. The rooms were clean and comfortable, meeting my expectations for this type of establishment. However, the street view at 4 pm was very noisy, impacting the overall experience.
Rooms
8.0
The rooms were clean and comfortable, which met my expectations for this type of hotel.
Service
9.0
The service was excellent, with attentive staff and convenient amenities.
Location
9.0
The location was great, with easy access to our rental scooters and close proximity to Mataram Mall in the bustling center of the city.
Dining
8.0
The dining experience was probably the best thing about this hotel, offering delicious meals though some items were not always available early.
Facilities
9.0
The hotel facilities were modern and convenient, enhancing the overall stay experience.
Strategic location
Noisy street view
Michael
United States of America,
May
2024
8.6/10
My stay at the hotel was truly enjoyable. The rooms were clean and very comfortable, offering the best view. I had informed them of my arrival details and special requests beforehand. The location is convenient, nestled next to Mataram Mall, making it easy to explore the city center with various dining options and amenities. The dining experience was a highlight, with a wide variety of delicious options available at breakfast. The price for dining separately at the hotel was also reasonable compared to bundled room rates.
Rooms
9.0
The rooms were clean and very comfortable, and I appreciated that my special requests were taken care of.
Service
9.0
The service was exceptional, with attentive staff catering to my every need, including room service and housekeeping.
Location
8.0
The hotel's location is superb, right next to Mataram Mall in the heart of the city. Being on the 3rd floor with a patio door to the pool area added to the convenience and charm.
Dining
9.0
The dining experience was probably the best thing about my stay. The breakfast spread was amazing, and it was more cost-effective to pay for dining at the hotel directly.
Facilities
8.0
The facilities were top-notch, with everything I needed for a comfortable and enjoyable stay.
view
shopping mall
William
United States of America,
April
2024
7.4/10
I had a decent stay at the hotel. The room was not up to standard initially, but I was quickly moved to a quieter one that was clean and comfortable, meeting my expectations for this type of hotel. The location was convenient, especially being near a shopping mall, restaurants, and a mini-mart. However, the dining experience didn't quite meet the mark as it was not up to standard, but overall, the value for money, comfortable room, and cleanliness made the stay worthwhile.
Rooms
8.0
The room was clean and comfortable, which met my expectations for this type of hotel.
Service
7.0
The service was good, with attentive room service, housekeeping, and laundry options available. The airport shuttle service was a convenient add-on, albeit at an extra cost.
Location
9.0
The location was good to reach supermarkets or shopping malls within walking distance, with the hotel being nearby almost everywhere. It's an excellent spot, right next to the old mall and close to everything in Mataram. The area was clean and comfortable, offering easy access to amenities.
Dining
6.0
The dining experience was not up to standard, and there were some issues observed, like staff eating during service time. Despite this, the Chinese dishes were a highlight, but improvements could enhance the overall dining experience.
Facilities
7.0
The facilities provided were satisfactory, though not exceptional. The hotel could benefit from more diversity and quality in its offerings to match the price paid.
Joe
United States of America,
January
2024
8.2/10
I had a wonderful stay at this hotel. The rooms were clean and very comfortable, and the staff was incredibly friendly. However, the dining options were limited, and the Wi-Fi had an additional charge. The pool area was a great place to relax and unwind.
Rooms
9.0
The rooms were clean and very comfortable.
Service
9.0
The staff was incredibly friendly and attentive to our needs.
Location
8.0
The hotel's location was fantastic, close to the Mataram Mall and in the heart of the city.
Dining
7.0
Although the dining options were limited, the breakfast was satisfying.
Facilities
8.0
The pool area was well-maintained and a great place to relax.
Michelle
United States of America,
January
2024
7.6/10
The hotel has a fantastic location in the heart of Mataram city, offering a convenient stay close to shopping malls, restaurants, and other amenities. The rooms are comfortable but somewhat small compared to other options. The dining experience could use improvement, but the all-in-one package including fitness, pool, and restaurant adds value to the overall stay.
Rooms
7.0
The rooms were comfortable but on the smaller side when compared to similar hotels in the area.
Service
8.0
The service was good overall, with convenient access to room service, housekeeping, and other amenities.
Location
9.0
The hotel's location in the city center near Mataram mall makes it easy to access shopping and dining options within walking distance.
Dining
6.0
The dining experience was average, with room for improvement in the variety of offerings.
Facilities
8.0
The hotel offers a range of facilities including a fitness center, pool, and restaurant, adding to the convenience of the stay.
Henry
United States of America,
December
2023
8.6/10
I loved the hotel's location, right next to the old mall and close to everything in Mataram. The rooms were clean and pretty comfy, although a bit small compared to other similar hotels in the area. The service was excellent, and the location was very convenient. However, I noticed a slight smell of cigarettes in my room, which was a downside. The dining experience had some ups and downs, and the facilities were top-notch.
Rooms
8.0
The rooms were clean and pretty comfy, but a bit small compared to other similar hotels in the area.
Service
9.0
The service was excellent.
Location
10.0
The hotel's location is the main thing, right next to the old mall and close to everything in Mataram.
Dining
7.0
The dining experience had its ups and downs.
Facilities
9.0
The facilities were top-notch.
Jerry
United States of America,
November
2023
8.2/10
The hotel boasts a strategic location, providing clean and comfortable rooms for the standard category. It is a great choice for those looking to stay near the center of Mataram City. The hotel offers convenience with its proximity to Mataram Mall, restaurants, and a mini-mart, making it an ideal spot for travelers wanting easy access to key amenities.
Rooms
8.0
I found the rooms in this hotel to be clean and comfortable, providing a cozy atmosphere for my stay.
Service
9.0
The service here was top-notch, with friendly staff readily available to assist with any requests. Their room service was efficient and housekeeping maintained the rooms well.
Location
9.0
The hotel's location was superb, right next to the old mall and close to everything in Mataram. It's a convenient choice for those wanting easy access to key areas of the city.
Dining
7.0
The dining experience was satisfactory, offering good variety and quality food options. However, it may lack variety for extended stays.
Facilities
8.0
The facilities provided by the hotel were well-maintained and functional, adding to the overall comfort of my stay.
Richard
United States of America,
August
2023
7.6/10
My stay at the hotel was delightful overall. The room was clean and comfortable, meeting my expectations for this type of accommodation. The location was superb, being right next to the old mall and close to everything in Mataram. However, the rooms were not as spacious as I would have liked. The dining experience was good overall, but there were some issues observed with staff behavior during breakfast time.
Rooms
8.0
The room was clean and comfortable, which met my expectations for this type of hotel. It had Satellite TV and a section guide showing where all the free movies are.
Service
7.0
The service provided, including room service and housekeeping, was efficient and pleasant.
Location
9.0
The location is amazing, especially for someone like me who was there for work. It's right next to the old mall and close to everything in Mataram.
Dining
7.0
The dining options were plenty and good overall, but I did notice some staff behavior issues during breakfast time.
Facilities
7.0
The facilities were satisfactory overall, meeting my basic needs during my stay.
J.
United States of America,
June
2023
7.4/10
This hotel is convenient as it is near Mataram mall and offers clean and comfortable rooms. The staff is friendly and helpful, but the dining experience could be improved. The facilities are satisfactory for the price.
Rooms
8.0
The room was clean and comfortable, meeting my expectations.
Service
9.0
The staff was friendly and provided good service.
Location
7.0
The hotel is located near Mataram mall, making it easy to access essentials and food.
Dining
6.0
The dining experience could be better; staff eating during breakfast time was not ideal.
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